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Frequently Asked Questions

OUR PRODUCTS/OUR COMPANY


Is LeighDeux’s collection exclusive?

Yes!  LeighDeux is sold exclusively online and through trunk shows hosted in select markets.

  

Where are LeighDeux products made?

We design our own textiles and soft goods.  We manufacture all of our bedding in the Carolinas.  Our artisans craft our products in America, primarily in the southeast. All LeighDeux fabrics are original designs and are the intellectual property of LeighDeux, LLC.

  

Do You Offer Personalization, Monogramming or Customized Orders?

Yes, most of our solid collection products can be personalized.  We offer several monogram styles.  We also offer custom orders on our bedding.  Please contact us at here. for a quote.  All monogrammed product sales are final.  We cannot honor returns for any personalized products.

  

When can I expect to receive my order?

Most orders ship within 7-14 days.

  

Which Forms of Payment Do You Accept for Online Purchases?

We accept the following credit cards: Visa, MasterCard, American Express and Discover.  We also offer PayPal.

  

Will I Receive an Order Confirmation via Email?

If you provide your email address when you order, we will send you an immediate message confirming your order.

  

Can I Change or Cancel My Order?

Please contact us at info@leighdeux.com.  We do our best to accommodate canceled orders, however if an order has already shipped, additional fees may apply.

  

Is LeighDeux a socially conscious company?

Yes!  We are absolutely mission-driven.  A percentage of proceeds goes to fund scholarships for deserving students.  We will award our first round of scholarship in the spring of 2015.  We have partnered with the University of North Carolina at Chapel Hill for our 2015 scholarship program.  

  

Does LeighDeux offer returns on sale items?

We are so sorry, but all clearance items are final sale.

  

Can I request a swatch?

Yes!  LeighDeux is happy to offer fabric swatches and finish samples for most of our linens and furnishings in order to help you select the right item every time. A nominal fee of $5 will be charged for swatches. Please note that dye lots may vary, the colors in the swatches can differ slightly from the color of the finished product. You will find swatch selections under the “Shop All” drop down box. 

  

If I buy a wall decal, can I take it with me when I move out?

Yes, but you will need to save the contact paper for your wall decal.  It can simply be peeled off the wall and reapplied to the contact paper for storage and re-use.

  

Can I wash my duvet?

Yes, our duvets are machine washable. We recommend you wash in cold water and tumble dry on a low setting.

  

Can I clean the decorative pillows?

All of our pillows, as well as the pillow headboard are made of slipcovers with separate inserts.  Simply unzip the slipcover for easy cleaning.

  

How do I hang my curtain call bed skirt?

The curtain call bed skirt mounts easily on 78” - 108" spring tension rod sold at most hardware stores. Tension rods are sold separately.

  

Can I ship my order directly to my dorm room?

Yes, your order can be shipped directly to your dorm or apartment's valid shipping address.  Please be certain your dorm or apartment complex will allow a shipment to be send directly to you.  LeighDeux is not responsible for delivery to dorm rooms or pick-up from mail rooms. In many cases, schools allow you to ship items prior to move-in to be held until you arrive. Please check your shipping policies carefully.

  

TO THE TRADE


Do You Offer Services and/or Discounts for Interior Designers?

Yes!  LeighDeux works offers interior designers special pricing.  Register on our site under TO THE TRADE.

  

WHOLESALE


Do You Sell Your Products Wholesale?

LeighDeux does not currently sell our product line wholesale.  We strive to keep our price points low and affordable, while producing the highest quality product made in America.

  

GIFTS


Can I Send Items as Gifts?

Of course.  LeighDeux allows you to add a special note to the recipient at no extra charge.  As soon as you place your order, contact us by email at info@leighdeux.com. Please state what content you want on your special note and the order number.

We also have a gift card option if you are undecided on your gift purchase.